SkinSpa FAQ's

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Learn about our services and master estheticians.

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Get in touch

Text or call us anytime at (801) 960-9396.

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Common questions

We offer a range of skin services from facials to laser treatments. Among them, we have a handful of advanced treatments with a mild to moderate amount of downtime, but the majority of our services have no downtime.

We are located in Provo, Utah. 

3685 N. 100 E. Suite A Provo, UT 84604

Just off of University Avenue, on the very Northeast end of Jamestown business park.

The SkinSpa focuses on skin dedicated services, and does offer Med Spa services with a licensed Medical Director. Though we aim to have a warm, comfortable and relaxing environment, it differs from a day spa where we do not offer massage and nail services.

You can book an appointment through our online booking system or our front desk would be happy to assist via text or call 801-960-9396.

Lisa is not currently accepting new clients. Each of the SkinBoss Estheticians have been personally trained by Lisa and actively continue their education regularly. You will be in great care with any of them. Learn more about the SkinBoss Estheticians here.

We currently host multiple Botox days with our medical directors, Ryan and Laurie Rasmussen. If you would like to schedule a botox appointment please call or text the spa to get on the schedule. Our schedule for botox is regularly shared on our social media pages.

Yes, we want to provide the best in skincare to anyone, no matter the distance. We offer virtual skin consultations which gives you a dedicated hour with an esthetician via video chat to discuss your skin concerns and develop a customized skincare routine.

Yes, we have all of your products available for you to purchase in the spa.

We understand that life happens, with that said, we do have a 24 hour cancellation policy. Appointments canceled within 24 hours of the appointment will result in a 50% charge for the service booked for that day, this is to protect our estheticians time.

No-shows will result in a 100% charge for the service booked that day. If you have an emergency come up, please contact the spa at 801-960-9396.

If you are experiencing a reaction after a treatment. Please reach out to the spa at 801-960-9396. If you can, please send in pictures, it will help us assist you.

It is best to only use gentle products when experiencing a reaction.

SkinBoss estheticians are continually trained. When they first start with the team they go through a month long mentorship program alongside SkinBoss owner, Lisa Richards. It is a mix of theory and hands-on experience. 

After their initial training, SkinBoss estheticians participate in monthly formal training to continue honing their skills.

To receive the most up to date information on hiring please follow our spa instagram page. We will post openings for positions there. 

If we do not have any current openings we are always accepting resumes for future hiring opportunities. Resumes can be sent to operations@skinboss.care.